Shipping Policy

We are committed to delivering your Rudraksha products safely and in a timely manner.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation

• Orders placed on weekends or holidays will be processed the next business day

Once dispatched, customers will receive shipment details (if applicable).

2. Shipping Locations

We currently ship across:

• Domestic locations (within the country)

• International locations (subject to availability and customs regulations)

Delivery times may vary based on destination.

3. Estimated Delivery Time

• Domestic Shipping: 3–7 business days

• International Shipping: 7–15 business days

Please note that delivery timelines are approximate and may be affected by:

• Weather conditions

• Courier delays

• Customs clearance (for international orders)

4. Shipping Charges

• Shipping charges are calculated at checkout based on location and order size

• Any applicable duties or customs charges for international shipments are the responsibility of the customer

5. Order Tracking

Tracking details will be provided once the order has been shipped (if available).

6. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery time or appears lost in transit, please contact customer support for assistance.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

7. Incorrect Address

Please ensure that the shipping address provided is accurate and complete.

We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Damaged Packages

If the package arrives damaged:

• Please do not accept the delivery if possible

• Take photos of the package and product

• Contact customer support immediately for resolution